Diamond Tool and Abrasives, Inc.
There Is No Substitute For Experience

Privacy Policy

Privacy Policy of Diamond Tool and Abrasives Inc.

Data Protection

Privacy statement

By visiting the website, information (date, time, pages accessed) about the access can be stored on the server. No personal data (e.g. name, address or e-mail address’) will be stored. If personal data is collected, when possible, only with the prior consent of the user of the website.  The provider points out that the transmission of data on the Internet (e.g. by e-mail or form submission) is subject to security gaps and that complete protection of data against access by third parties cannot be guaranteed. The provider accepts no liability for any damage caused by such security gaps.

Collection of personal data when you visit our website

What anonymous data do we collect and for what purpose? When you visit our website, our web servers automatically save data transmitted by your browser. These are: • the name of your internet service provider • the network domain from which you are visiting us, the date and time of your visit • your browser, the language and version of the browser software as well as your operating system and the resolution of your screen.

We evaluate these data anonymously and only for future planning purposes in order to optimise our website and to be able to make our content more relevant to your search. The data are stored separately from personal information on secure systems and do not allow any conclusions to be drawn about an individual person.

What personal data do we collect and for what purpose? Below we will show you for which different purposes we collect what data in the context of this website:

Data processing through the use of cookies

Our website uses cookies. These are text files which are stored on your computer in order to track visitor preferences and be able to optimally design our website accordingly. On the one hand, we use transient cookies. These are automatically deleted when you close your browser. They include session cookies in particular. They save a so-called session ID, which can be used to assign various requests from your browser to the shared session. This allows your computer to be recognized when you return to the site. Session cookies are deleted when you log out or close your browser.

To prevent cookies from being saved, you should select "Do not accept cookies" in your browser's settings. If the browser does not accept cookies, the functionality of the website may be limited. This stored information will be stored separately from any other data we may provide. In particular, the data of the cookies are not merged with your other data.

The legal basis for data processing is Art. 6 Para. 1 lit. f EU-GDPR.

Contact form

If you contact us through our website, we will process the following information in order to respond appropriately to your request:

- Date and time of the request

- Your name

- Your e-mail address

- Your message

We will not be able to process your request unless you provide these data.

The following additional data can be provided voluntarily:

• Company name

• Telephone number

• Address

• Message subject

If these data are missing, we will not be able to contact you via the appropriate channel, but only via your e-mail address.

The legal basis for data processing is Art. 6 Para. 1 lit. f EU-GDPR, insofar as your request is processed to explain our services and our company. If your request is made in preparation for the conclusion of a contract, the legal basis is Art. 6 Para. 1 lit. b EU-GDPR.

Lapmaster Wolters GmbH may transfer personal data to companies based outside the EU/EEA for the purpose of preparing quotes or a simple reply. This concerns, for example, the transmission of contact data to sister companies and subsidiaries or to sales partners of Lapmaster Wolters.

Otherwise, we only transfer data to third parties if it is ensured that the recipient of the data guarantees an adequate level of data protection within the meaning of Chapter V of the GDPR and no other interests worthy of protection speak against the data transfer. To ensure an adequate level of protection for the recipient of the data, in particular we use the model contracts of the EU Commission for the transfer of personal data to third countries.

By submitting the contact form or sending an e-mail request, you explicitly consent to the forwarding.

The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Newsletter

On our website, users are given the opportunity to subscribe to our company newsletter. The input mask used for this purpose determines what personal data is transferred to the person responsible for processing when subscribing to the newsletter.

We inform our customers and business partners of the company's offers at regular intervals by means of a newsletter. Our company newsletter can only be received by the person concerned if (1) the person concerned has a valid e-mail address and (2) the person concerned registers to receive the newsletter. For legal reasons, in the double opt-in procedure, a confirmation e-mail will be sent to the e-mail address entered for the first time by a person concerned for the purpose of sending the newsletter. This confirmation e-mail is used to check whether the owner of the e-mail address as the person concerned has authorized receipt of the newsletter.

When registering for the newsletter, we also store the IP address assigned by the Internet Service Provider (ISP) to the computer system used by the person concerned at the time of registration as well as the date and time of registration. The collection of the data is necessary in order to be able to trace any (possible) misuse of the e-mail address of a data subject at a later date and this therefore serves to legally safeguard the data controller.

The personal data collected as part of a newsletter registration will only be used to send our newsletter. Furthermore, subscribers to the newsletter may be notified by e-mail if this is necessary for the operation of the newsletter service or registration, as might be the case in the event of changes to the newsletter offer or changes to the technical conditions. The personal data collected as part of the newsletter service will not be passed on to third parties. The subscription to our newsletter can be cancelled by the person concerned at any time. The consent to the storage of personal data, which the person concerned has given us for the newsletter dispatch, can be revoked at any time. For the purpose of revoking your consent, you will find a corresponding link in every newsletter.  In the case of obligations to permanently observe contradictions, we reserve the right to store the e-mail address in a blacklist solely for this purpose.

Newsletter tracking

Our newsletters contain so-called tracking pixels. A tracking pixel is a thumbnail image embedded in e-mails sent in HTML format to enable log file recording and analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns to be carried out. The embedded pixel-code tells us if and when an e-mail was opened by an individual and which links in the e-mail were accessed by that individual.

Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the data controller in order to optimize the newsletter dispatch and to adapt the content of future newsletters even better to the interests of the person concerned. This personal data will not be passed on to third parties. Affected persons are entitled at any time to revoke the relevant separate declaration of consent submitted via the double opt-in procedure. After revocation, the personal data is deleted by the data controller. Unsubscribing from the newsletter will automatically be interpreted as a revocation.

Mailchimp

For our newsletter we use the service of Mailchimp.

Mailchimp: E-mail marketing platform; service provider: "Mailchimp" - Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA; Website: https://mailchimp.com; Privacy policy: https://mailchimp.com/legal/privacy/; Privacy Shield (guaranteed data protection level when processing data in the USA): https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active.

No automated case-by-case decision-making

We do not use your personal data for automated case-by-case decision-making within the meaning of Art. 22 Para. 1 GDPR.

How do we back up your data?

We have introduced technical and organizational security measures to protect your data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments. Our employees and possibly third parties processing data are obliged by us to maintain confidentiality.

Rights of the data subject, right of access and right of withdrawal

You have the right, in accordance with EU-GDPR, to request information from us at any time as to whether we have stored personal data about you. In addition, you have the following rights with regard to the stored data:

- the right to access the stored data (Art. 15 EU-GDPR)

- the right to correct inaccurate data (Art. 16 EU-GDPR)

- the right to delete data (Art. 17 EU-GDPR)

- the right to limit the processing of data (Art. 18 EU GDPR)

- the right to object to unreasonable data processing (Art. 21 EU-GDPR)

- the right to data portability (Art. 20 EU-GDPR).

If you have given your consent to the use of data, you can revoke it at any time with effect for the future.

All requests for information, requests for details or objections to data processing should be sent by e-mail to our data protection officer or to the above postal address.

You also have the right to lodge a complaint

With a supervisory authority, in particular in the member state in which you are resident, in which your place of work is located or in which the alleged infringement occurred, if you consider that the processing of your personal data is in breach of the EU General Data Protection Regulation (Art. 77 EU-GDPR).

Children and young people under the age of 18 cannot transmit any personal data to us without the consent of their parents or legal guardians. We do not request any personal data from children and young people, do not collect them and do not pass them on to third parties.

Google Analytics

Google Analytics. On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online services as defined in Art. 6 Para. 1 lit. f. of the German Data Protection Act), we use Google Analytics, a web analysis service by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transferred to a Google server in the USA and stored there.

Google is certified under the Privacy Shield Agreement, providing a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Google will use this information on our behalf to evaluate the use of our online services by users, to compile reports on the activities within this online service and to provide us with other services associated with the use of this online service and the Internet. Pseudonymous user profiles can be created from the processed data.

We only use Google Analytics with IP anonymization enabled. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

The IP address transmitted by the user's browser is not merged with other Google data. Users can refuse the use of cookies by selecting the appropriate settings in their browser; in addition, users can refuse the capture of the data created by the cookie and relating to their use of the online offer in relation to Google and the processing of the data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Further information on the use of data by Google, settings and objection options, can be found in Google's data privacy statement (https://policies.google.com/privacy) as well as in the settings regarding the display of ads by Google (https://adssettings.google.com/authenticated).

The personal data of the users will be deleted or anonymized after 14 months. Google Universal Analytics We use Google Analytics in the form of "universal analytics". "Universal Analytics" refers to a Google Analytics process in which user analysis is performed on the basis of a pseudonymous user ID, to create a pseudonymous profile of the user with information from the use of various devices (so-called "cross-device tracking"). Target group formation with Google Analytics We use Google Analytics to display the ads placed by Google and its partners within advertising services only to users who have also shown an interest in our online services or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) which we transmit to Google (so-called "remarketing" or "Google Analytics Audiences"). With the help of remarketing audiences, we also want to ensure that our ads match the potential interests of users.

Google Universal Analytics

We use Google Analytics in the form of "universal analytics". "Universal Analytics" refers to a Google Analytics process in which user analysis is performed on the basis of a pseudonymous user ID, to create a pseudonymous profile of the user with information from the use of various devices (so-called "cross-device tracking").


Target group formation with Google Analytics

We use Google Analytics to display the ads placed by Google and its partners within advertising services only to users who have also shown an interest in our online services or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) which we transmit to Google (so-called "remarketing" or "Google Analytics Audiences"). With the help of remarketing audiences, we also want to ensure that our ads match the potential interests of users.

Google Maps

Our website uses the online map service provider Google Maps via an interface. The provider of the map service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. To use the functionalities of Google Maps, it is necessary to store your IP address. This information is transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The map service Google Maps is used in the interest of an appealing presentation of our online offer and to make it easier to find the addresses listed by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. For more information on how we treat user data, please see Google's privacy policy https://www.google.de/intl/de/policies/privacy/
Opt-out: https://www.google.com/settings/ads/

YouTube

YouTube is embedded in our website.

This is a video portal of YouTube LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, hereinafter referred to as "YouTube".

We use YouTube in conjunction with the Advanced Privacy Mode feature to display videos to you. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our online presence. According to YouTube, the function “Advanced Privacy Mode" means that the data described in more detail below will only be transmitted to YouTube's server if you actually start a video.

Without this "Advanced Privacy", a connection will be established to YouTube's server in the United States as soon as you access one of our web pages that embeds a YouTube video.

This connection is necessary in order to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will at a minimum record and process your IP address, the date and time as well as the website you visited. It also connects to Google's DoubleClick advertising network.

If you are logged into YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you wish to prevent this, you must either log out of YouTube before visiting our website or use the appropriate settings in your YouTube user account.

YouTube permanently stores cookies on your terminal device via your Internet browser for the purpose of functionality and to analyse user behaviour. If you do not agree with this processing, you have the option to prevent the storage of cookies via the settings in your Internet browser. You can find more information about this above under "Cookies".

Youtube: Videos; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; Website: https://www.youtube.com; Privacy policy  https://policies.google.com/privacy; Privacy Shield (guarantee data protection level when processing data in the USA) https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active; Option to object (opt-out): Opt-out plugin: http://tools.google.com/dlpage/gaoptout?hl=de, Settings for the display of advertising inserts: https://adssettings.google.com/authenticated.

Changes to our privacy policy

We reserve the right to change our privacy practices as required by technical developments or changes in legislation or jurisprudence. In these cases we will also adapt our data privacy statement accordingly. Please therefor